The RiskTech platform

One platform to manage risk, cost and experience.

RiskTech brings frontline activity, task management, incident reporting, safety checks, audits, sensors and performance data into one live environment, from the smartphone in an associate’s hand to the command centre video wall.

How it works

Place. Scan. Prove.

Sensors and checkpoints are deployed where standards matter most. Every task is verified with time, location and completion data, creating a live, auditable record of operational performance.

1

Capture

Teams report incidents, hazards and near misses from mobile in seconds, with photos, video, audio and digital signatures.

2

Verify

Beacons, NFC sensors and QR codes confirm work happened in the right place, at the right time, to the required standard.

3

Analyse

AI decodes the triggers behind incidents, benchmarks performance and forecasts risk before it becomes a claim.

4

Act

Dynamic tasks and escalations direct the right teams to the right place automatically as conditions change.

The mobile app

The app that turns data into action.

Frontline teams capture real-time data, flag issues and trigger immediate responses. No paperwork, no delays.

  • Paperless incident capture with multimedia, people and location tagging
  • Digital signatures and team collaboration on every incident timeline
  • AI-generated incident summaries from descriptions, audio or images
  • Translation, text-to-speech and smart writing tools for inclusive, multilingual teams
RiskTech mobile app, live incident with AI-assisted instructions

Command centre & dashboards

This is what data looks like at the centre of operations.

Real-time insights. Informed decisions. Total control. Live maps, heat maps and geo-visualisations give frontline teams and leadership instant clarity across every location.

  • Live operational map with running tasks, patrols and incidents
  • Incident severity, task completion and sensor activity at a glance
  • Automated daily summary reports for every stakeholder
  • Benchmark performance across sites, teams and contractors
RiskTech command centre with live operational video wall

IoT & dynamic automation

Sensors that visualise, analyse and act.

RiskTech is sensor-agnostic, taking multiple third-party data inputs alongside Bluetooth, NFC, 4/5G and LoRaWAN. When data-driven thresholds are met, the platform launches dynamic tasks and incidents automatically.

  • People counting, humidity, temperature, motion, footfall and leak detection
  • Dynamic cleaning and maintenance tasks triggered by real conditions
  • Social listening that turns public posts into actionable incidents
  • Rules engine that automates alerts, assignments and escalations
Connected resort property with live IoT sensor intelligence

AI & insights

AI to decode the triggers behind incidents.

RiskTech uses AI to uncover the patterns behind incidents that may lead to insurance claims, shifting operations from reactive to proactive.

  • AI-powered behaviour pattern detection and preventive task automation
  • Performance benchmarking and risk forecasting
  • Instant incident summaries that speed up response and decisions
  • Up to 99% faster detection and 75-95% faster incident resolution
AI detecting risk patterns on a live escalator

Analytics & reporting

From data to decisions.

Real-time reporting for smarter, faster operations: operational exceptions, cost optimisation, assurance, compliance and team productivity, all in one view.

  • Automated daily summary reports for every stakeholder
  • Incident trends by category, severity and location
  • Leaderboards and completion tracking across teams and contractors
  • Bespoke dashboards for property and portfolio reporting
Live analytics dashboard in a transport hub

Cutting time, not corners

The digital advantage.

In high-performance environments, every minute of downtime from manual processes impacts experience, continuity and cost. AI and automation transform speed, accuracy and uptime.

<1 minincident detection, up to 99% faster
75-95%faster incident resolution
~90%reduction in escalations
Minutesof downtime impact, not days
Predictivecondition-based maintenance, not time-based

AI self-delivery

From policy to proof. Automatically drafted, human approved, operationally verified.

RiskTech is evolving from configured software into an AI-assisted self-delivery platform, converting policies, SOPs, risk assessments and insurer recommendations into live operational controls.

1

Ingest

SOPs, audits, risk surveys, compliance obligations and insurer recommendations.

2

Draft

AI proposes tasks, schedules, evidence rules, escalation paths and dashboards.

3

Approve

Humans review, edit and approve before any critical workflow goes live.

4

Activate

Approved controls become live workflows teams execute and leadership can measure.

Security & governance

Your data. Your region. Your control.

Built on AWS, RiskTech supports secure, scalable and regionally hosted operations: one operational platform, regional data control, and portfolio-wide visibility without compromising governance.

The platform integrates with existing systems such as CAFM, BMS and reporting tools, while role-based permissions ensure the right people access the right information at the right time.

Certified to the highest standardsISO 27001, ISO 9001 and PSA 74:2019 certified.
Verified, immutable recordsEvery identity, action and event is logged, supporting audits, claims and First Notification of Loss automation.
GDPR-ready data integrityRobust maintenance of incident, task and audit data for regulatory compliance and audit readiness.
Teams, not surveillanceRiskTech verifies task completion and standards. It focuses on the work, not the individual.

See it live

Watch the platform turn frontline activity into operational truth.