Case studies

Proven where the pressure is highest.

Landmark destinations trust RiskTech to run safer, smarter operations, and to prove it to leadership, regulators and insurers.

Metrocentre logo placeholder

Retail destination · Gateshead, UK

Metrocentre: operational excellence, real-time intelligence and an empowered workforce.

One of the UK’s largest retail and leisure destinations replaced fragmented, paper-based processes with the RiskTech platform, connecting 165 colleagues and 400 real-time sensors into a single live operation.

Centre opening and escalator checks that previously took several hours now take minutes. The centre is Martyn’s Law compliance ready, and the ESG boost includes 55,000 sheets of paper saved in six months with a reduction in the stationery budget.

“RiskTech has proven to be a game-changer for Metrocentre, providing us with the tools and insights needed to enhance security, streamline operations, reduce overhead costs and improve communication across our entire team. We wouldn’t be without it.”
Sarah Dover, Operations Manager
165colleagues connected
400real-time sensors
55,000sheets of paper saved in six months
Minutesfor opening checks that took hours
0paper reporting
Readyfor Martyn’s Law compliance
Aerial view of Metrocentre, Gateshead
Battersea Power Station logo placeholder

Mixed-use landmark · London, UK · reported by Lockton

Battersea Power Station: how verified operations cut the premium by 35%.

Since re-opening in 2022, Battersea Power Station operates with large complexity: multi-site facilities running 24 hours a day, multiple service partners, and fragmented legacy systems that made risk hard to see and harder to prove.

With RiskTech’s AI-powered platform, BPS gained a single, digitised source of risk and compliance data: real-time capture of risk behaviours, near-misses and incidents; comprehensive audit trails; and stronger defensibility in the event of a claim.

After 12 months, brokers at Lockton reviewed the verified operational data on site and took evidence, not assumptions, to the insurance market: a 28% premium reduction on the primary layer (~£200,000 per annum saving) plus additional savings on excess layers, delivering an overall 35% saving on the Public Liability tower, while maintaining previous policy wording.

Reference: Jordan Moss, Senior Vice President, Lockton

35%overall premium saving on the Public Liability tower
~£200kannual saving on the primary layer
32%reduction in operational costs
6 monthsto full return on investment
30%reduction in paper use
1000sof staff hours saved
Aerial view over Battersea Power Station and the riverside estate
Belfast City Airport logo

Airport · Belfast, Northern Ireland

Belfast City Airport: operational resilience, compliance and real-time airport intelligence.

Belfast City Airport replaced fragmented operational processes with the RiskTech platform, connecting frontline teams, inspections, incidents and critical operational workflows into a single real-time operational view.

Security patrols, airside inspections, terminal checks, engineering activities and compliance tasks are now managed digitally, providing complete visibility of operational performance across the airport. Frontline teams capture verified evidence through mobile devices, enabling faster issue resolution, stronger regulatory compliance and a complete audit trail of every action taken.

By replacing paper-based processes with live operational intelligence, Belfast City Airport has improved collaboration between departments, strengthened operational assurance and created verifiable evidence that supports compliance, operational resilience and insurance claims management.

Terminal Airside Engineering Security Fire Operations

All connected through one platform.

“RiskTech has transformed how we manage day-to-day airport operations, giving our teams real-time visibility, improving communication across departments and providing the evidence we need to demonstrate operational compliance and continuous improvement.”
Paul Courtney, Head of IT
Liveoperational view across the airport
Digitalsecurity patrols, airside inspections and terminal checks
Verifiedevidence captured through mobile devices
Completeaudit trail of every action taken
Belfast City Airport terminal and apron at night

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